Top 10 Escalator Maintenance Tips for Dubai Buildings in 2025 (Keep Them Running Smooth and Safe)

Introduction

In Dubai’s fast-paced environment — from high-end malls to busy metro stations and commercial towers — escalators play a vital role in daily movement. When they fail, it’s not just an inconvenience; it disrupts business, impacts safety, and damages reputation. As we step into 2025, preventive escalator maintenance has become essential for every facility manager and property owner in Dubai. Here are the top 10 escalator maintenance tips to ensure smooth, safe, and compliant operation all year round.

1. Schedule Regular Preventive Maintenance

Escalators operate for long hours, accumulating dust and debris that can affect performance.
Tip: Follow a strict preventive maintenance schedule every month. Certified technicians should inspect steps, balustrades, comb plates, and safety switches regularly.

2. Keep Steps and Balustrades Clean

Dirt buildup causes friction and uneven movement.
Tip: Clean steps and glass balustrades daily using non-abrasive cleaners. Avoid spraying water directly onto the machinery to prevent electrical issues.

3. Inspect Comb Plates and Skirt Panels

Comb plates at the top and bottom catch debris and can become misaligned, posing safety hazards.
Tip: Check comb plate teeth for wear and alignment after every cleaning session. Replace damaged comb plates immediately.

4. Check Handrail Tension and Alignment

Loose or jerky handrails signal misalignment, which can confuse or injure users.
Tip: Regularly test handrail tension and ensure smooth synchronization with step movement.

5. Monitor Safety Devices

Escalators are equipped with multiple safety features — emergency stop buttons, skirt brushes, brake systems, and step chain sensors.
Tip: Test all safety devices during every inspection and document results to stay compliant with Dubai Municipality and ESMA regulations.

6. Lubricate Moving Components

Friction can shorten the life of step chains and rollers.
Tip: Use manufacturer-approved lubricants and follow correct intervals. Over-lubrication can attract dust, so apply precisely.

7. Control Temperature and Ventilation

Dubai’s heat can impact escalator motors and control systems.
Tip: Maintain proper ventilation in machine rooms and avoid direct exposure to sunlight or high humidity areas.

8. Display Clear Safety Signage

User safety depends heavily on awareness.
Tip: Install visible “Hold the Handrail” and “Watch Your Step” signs. Ensure emergency stop buttons are accessible and clearly marked.

9. Record Every Service and Inspection

Documentation builds accountability and simplifies audits.
Tip: Use a digital maintenance log to track service visits, inspections, and repairs — a requirement for third-party inspections in Dubai.

10. Partner with a Certified Maintenance Company

Escalator systems are complex and require expertise.
Tip: Work only with certified escalator maintenance companies in Dubai that follow international standards, provide 24/7 support, and use genuine spare parts.

Conclusion

In Dubai’s modern properties, escalators aren’t just functional — they’re part of your building’s brand image and safety reputation. Regular cleaning, preventive servicing, and certified inspections ensure long-lasting performance and passenger safety. As we move through 2025, smart property managers are switching to data-driven maintenance and 24/7 monitoring for escalators — because prevention is always cheaper than breakdowns.